Luxent Rewards Membership Application
Be part of our Luxent Rewards program and enjoy exclusive benefits every time you stay, dine, or celebrate with us.
Join Luxent Rewards
Be part of our Luxent Rewards program and enjoy exclusive benefits every time you stay, dine, or celebrate with us.
Join Luxent Rewards
1. Standard check-in time is at 3:00 pm and check-out time is at 12:00 noon.
2. A personal safety deposit box is installed in your room closet. Luxent Hotel shall not be liable for any loss or damage of valuables kept
and/or left inside the hotel room, caused whether by fire, theft, or otherwise.
3. A replacement fee of PHP 200.00 will be charged for the lost room key. Bringing Durian fruit and/or smoking in a non-smoking room and/or
misuse of rooms that require extensive cleaning will incur a minimum CLEANING FEE of PHP 15,000.00.
4. Guest use of hotel facilities is entirely at their own risk. The hotel shall not be liable under any circumstances for any injury, loss, claim,
damage or any special incidental or any consequential damage of any kind suffered, however or whosoever caused directly or indirectly,
arising out of or in any way connected to the use of rooms and other facilities at Luxent Hotel.
5. The hotel management requires guests to carefully consider the proper use of the hotel rooms, amenities and properties. In the event of
damage, untoward incident, or misuse which requires repair and/or extensive cleaning to return the room and/or amenities and/or
properties to its good condition, surcharges will be collected.
6. Any excess deposit that is not claimed within ninety (90) days is forfeited.
7. Unregistered guests or visitors are not allowed in the room.
Luxent Hotel is committed to protecting the privacy of our users. This Privacy Policy outlines the information Luxent Hotel may collect and how we use and protect that information. By using the Luxent Hotel website, you agree to the terms outlined in this Privacy Policy.
1.1 Personal Information: We may collect personal information such as names, email addresses, phone numbers, and other relevant details when you make a reservation, sign up for newsletters, or engage in other activities on our website.
1.2 Non-Personal Information: We may also collect non-personal information such as browser type, device information, and website usage data through cookies and other tracking technologies.
2.1 Reservation and Communication: Personal information collected is used for processing reservations, sending confirmation details, and communicating with you about your stay.
2.2 Marketing: With your consent, we may use your personal information to send you promotional materials, newsletters, and other marketing communications.
2.3 Improvement of Services: We use non-personal information to analyze trends, track user movements, and improve the functionality and user experience of our website.
3.1 Third-Party Partners: We may share your personal information with third-party service providers who assist us in providing services such as payment processing, marketing, and website analytics. These third parties are obligated to keep your information confidential.
3.2 Legal Requirements: We may disclose your information if required by law, or if we believe it is necessary to protect our rights, property, or safety.
4.1 We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5.1 You can choose not to provide certain personal information, but it may limit your ability to use certain features of the Luxent Hotel website.
5.2 You can opt-out of receiving marketing communications by following the instructions in the emails you receive or by contacting us directly.
6.1 Luxent Hotel’s website is not directed at children under the age of 13. We do not knowingly collect or maintain information from children under the age of 13.
7.1 Luxent Hotel reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.
8.1 If you have any questions or concerns about this Privacy Policy, please contact us at 8863 – 7777.
By using the Luxent Hotel website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.